Our Sacred Commitment to Your Confidentiality

When you share your personal dilemmas, relationships, or career uncertainties with Your Ganesha, you place sacred trust in our platform. We never sell, rent, or trade your personal conversations, questions, or birth chart details to advertisers or unauthorized third parties.

1Introduction

Welcome to Your Ganesha ("we," "our," or "the Platform"), available at yourganesha.com. This Privacy Policy details how we collect, store, utilize, and protect your information when you access our website, use our spiritual guidance features, manage your reflection account, or recharge your consultation wallet.

By visiting or using Your Ganesha, you acknowledge that you have read, understood, and consented to the data collection and usage practices described in this document.

2Information We Collect

We only collect information that is strictly necessary to provide an authentic, personalized spiritual and astrology-inspired guidance experience:

Account & Authentication Data

When you sign in, we collect your mobile phone number for OTP (One-Time Password) verification, full name, and email address if provided, to secure your personal account.

Astrological Birth Details

If you choose to receive birth chart or planetary insights, you voluntarily provide your Date of Birth, Exact Time of Birth, and Place of Birth (City/Country).

Questions & Spiritual Reflections

The life topics, questions, and guidance categories you explore are processed strictly to generate mindful reflections and saved privately in your reflection history.

Wallet & Transaction Records

For wallet recharges, we record transaction reference IDs, recharge amounts, and timestamps. Payment card details or UPI PINs are processed via certified third-party payment gateways and never stored on our servers.

3How We Use Your Information

Generating Personalized Guidance: To compute astrological positions and render philosophical, thoughtful spiritual reflections grounded in Lord Ganesha's teachings.
Account & Wallet Management: To maintain your balance, accurately reflect consultation credits, and display your transaction records.
Reflection Log History: To allow you to revisit previous insights, contemplative advice, and notes in your personal sanctuary.
Security & Fraud Prevention: To verify genuine phone numbers via SMS OTP and safeguard your account against unauthorized access.
Service Communications: To send critical transaction receipts, security alerts, and system notices. We do not engage in unsolicited promotional phone calls.

4Data Protection & Storage Security

We implement state-of-the-art security measures to protect your sensitive details:

End-to-End Encryption: All communications between your browser/app and our servers are encrypted using modern TLS (Transport Layer Security) 1.3 cryptographic protocols.
Strict Access Controls: Only authorized technical personnel with signed non-disclosure agreements have monitored, audited access to database systems.
Zero Ad-Profiling: Your life questions are never analyzed for behavioural advertising or targeted external marketing.

5Cookies & Session Technologies

We use minimal cookies and local storage tokens strictly required for website operation:

Essential Session Tokens:

Used to remember your logged-in state across page visits so you don't have to re-verify your OTP on every click. You may disable cookies in your browser settings, but some interactive portal features may not function properly.

6Your Rights & Control

You retain absolute sovereignty over your personal data:

Access & Review: You can review your account profile and previous reflection logs at any time.
Correction: You may update or correct your birth details or name whenever needed.
Deletion: You can request full erasure of your account, consultation history, and birth records by emailing us at Info@yourganesha.com.

7Age Requirement

Your Ganesha is intended for individuals aged 18 years or older. We do not knowingly collect personal or birth information from minors without verifiable parental or guardian consent.

8Grievance Officer & Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please write to our designated data grievance desk:

Your Ganesha Support & Privacy Desk

Email: Info@yourganesha.com

Response Time: Within 24 to 48 business hours.